We love the delicious taste of Kenco Duo but if we haven't given you that magical taste experience this time, please fill out this form telling us why, and we'll give you your money back. Terms and conditions apply.
FAQs found here

4 SIMPLE STEPS TO CLAIM

 

FILL IN THE FORM BELOW

Required*

BANK DETAILS

RECEIPT & UPLOAD DETAILS

INSTRUCTIONS

RECEIPT
1. Upload a photo of your receipt (front and back if applicable).
2. The receipt must clearly show the product name, purchase price and date of purchase.
3. Photograph the receipt on a flat surface and not angled.
4. The receipt must be in good condition, not damaged or in pieces.


KENCO DUO PACK
5. Upload a photo of the Kenco Duo pack you have purchased, clearly showing the blue promotional sticker.

 

Both images should be clear and in focus, not obscured by any objects.
Each image maximum size: 2MB
Image format: jpg, gif, png.

TELL US WHY YOU DIDN'T LOVE DUO

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Full T&Cs apply. Claim limited to one Kenco Duo product displaying a promotional sticker per household. Claim must be made between 14th February 2022 and 30th November 2022. To claim a refund (max £3.99 (UK) and €4.49 (ROI)) visit www.kenco.co.uk/loveus (UK and ROI). Complete the online form with your details, a statement (min 15 words) outlining what you dislike about this product. Upload a photo of your till receipt and promotional pack. Payment by bank transfer only. Over 18's only. Internet access required.